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Pro-Plumb 24/7 Ltd. Serving the Plumbing, Heating and Gas needs of Homeowners and Businesses across
London and the South East.
Grahame Crew, Founder and
Director of Pro-Plumb, Qualified as a
Plumber in 1989 and has since served the Plumbing, Gas and Heating Industries in a number of "Hands-on", Management and Consultancy
roles.
Apart from a few short periods of Sub-Contracting and Agency
work Grahame was "employed" and moved from Company to Company in search of one offering good remuneration, a pleasant working
environment, excellent IT support and standards of service that he wished to be associated with.
A number of years ago Grahame realised that no such employer exists
(at least not within the heating industry and 30 miles of his home). After years of dreaming, months of planning and
hours of discussions with his wife he decided to form Pro-Plumb 24/7 Ltd. The company was born. Grahame turned his back on security, company cars and high salaries to see if he could build
the company that he had always wanted to serve.
Pro-Plumb began trading with Grahame installing, servicing and repairing; Gas appliances, Plumbing and heating equipment.
His Wife (Anna) managing the administration of the business and family / friends assisting wherever they were able.
Such was the demand for “reliable”, Plumbers
offering Customers high quality workmanship and service standards at an affordable price that the company quickly grew and
today employs a small team of dedicated, hardworking, professional individuals that collectively provide “round the
clock” Gas, Plumbing and heating repairs sevices to our Customers located throughout Kent, London and the Home Counties.
Our limited success has been gained by providing Customer
Care standards of the highest order and quality workmanship that is second to none.
Our core values include:
- Reliability
- “Value
for money”
- Honesty
- Quality
- Excellent
After sales support
- Personalised
service
- Customer
Liaison and communication
We frequently review Customer "feed-back" and use the information gained to improve further the
range of services that we offer and our methods of service delivery.
We invite Customers of Pro-Plumb to submit to us their experience of our organisation.
We remain committed
to our Clients long after we have completed work for them.
We are very proud of our “post-completion” levels of Customer support and really feel that Pro-Plumb offer standards that few can rival. Our Clients "believe" in our ability
to "deliver", they trust us and know that because our own standards are so high that they can relax, let us worry about the
job and then enjoy the benefits of their investment in their home or business.
77% of our work has arisen via recommendation or past business.
Pro-Plumb are essentially still a family managed, small business. We are well connected within the industry and use our
network of Manufacturer Representatives, Consultants, Trades Personnel and Suppliers to present our Customers with very best
range of products, workmanship and services available.
Pro-Plumb Actively promote the use of environmentally sound practices,
materials and products . Saving energy and the environment has never been as important as it is now.
Please call us today
and allow us the opotunity to discuss your requirements
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